The Gatineau Health Foundation takes the necessary precautions to ensure that your personal information is protected throughout the transaction process and in other contexts where it is in the Foundation’s custody or control.
The Gatineau Health Foundation is committed to protecting and safeguarding the privacy and security of personal information provided to it by its users and by organizations, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
By making a transaction, requesting information on a website, or subscribing to a LogiZone account, you are giving the Gatineau Health Foundation permission to collect some of your personal information and to contact you using the information provided for the purposes described in this policy.
Personal information is defined as any information about an identifiable individual, including information that can be used to recognize, identify or contact a specific individual, such as an e-mail address, home address, interests and causes, and organizations with which the individual deals. Personal information does not include most information about business relationships, such as the name, title, business address, or the telephone or fax number of the employee of an organization, as well as certain other publicly available information.
The Gatineau Health Foundation observes the following personal information practices:
The information collected by the Gatineau Health Foundation can be summarized as follows:
You will be asked for certain financial information if you make a credit card payment. This information is processed through a secure and PCI-compliant gateway to process the credit card payment.
The Gatineau Health Foundation reserves the right to modify this policy as needed, for example to adapt it to legislative and regulatory changes. Consequently, we advise you to consult the Policy regularly to validate its content. In the event of modification, the modified version will be available on the website.
The various Gatineau Health Foundation websites may contain links to third-party websites. You should be aware that when you use these links, the operators of the linked sites may also collect your personal information (including information generated through the use of “cookies”).
You may refuse or disable cookies if your browser permits. To do so, please consult your browser’s configuration options. However, disabling cookies may prevent you from accessing certain websites.
The Gatineau Health Foundation is not responsible for how such third parties collect, use or disclose your personal information. In addition, it is important that you learn about their privacy and security policies before providing them with your personal information.
The Gatineau Health Foundation is committed to the following privacy and security principles, in accordance with the PIPEDA:
a) The Gatineau Health Foundation is responsible for personal information in its custody or control.
b) The Gatineau Health Foundation has put in place policies and procedures to implement and comply with this policy, including procedures relating to the collection, processing, disclosure, retention and destruction of personal information;
c) Third parties who enter into a business relationship with the Gatineau Health Foundation and who post content on the Gatineau Health Foundation platforms are responsible for complying with the privacy principles set out in this Policy, PIPEDA and any other applicable privacy legislation. The Gatineau Health Foundation is not responsible for the personal information collected, used, shared or processed by these third parties.
Identifying Purposes of Information Collection
The Gatineau Health Foundation collects and uses personal information for the following purposes:
a) Provide official receipts or invoices when users make online donations or online registrations;
b) Administer one-time or programmed donations or payments;
c) Generate statistics and summary reports for internal and external use, the latter without reference to personal information;
d) Communicate directly with users for charitable purposes or other forms of communication in compliance with Canada’s Anti-Spam Legislation (CASL);
e) Provide support and guidance to customers.
Consent for the Use of Your Personal Information
a) The Gatineau Health Foundation collects personal information about you only when you voluntarily provide it to us, or only with your consent, as required by PIPEDA or any other applicable law;
c) As a condition of the provision of our services, we will not require you to consent to the collection, use, or disclosure of information beyond what is necessary to fulfill the explicitly specified legitimate purposes for which the information is provided;
d) A user may withdraw consent to the use of their personal information at any time, subject to legal or contractual restrictions. If you wish to withdraw your consent, please contact us at email@example.com or 819-966-6108;
e) If you do not wish to receive marketing messages from us or more personalized information or services, you may cancel your registration by contacting us at firstname.lastname@example.org or 819-966-6108.
a) Personal information provided to the Gatineau Health Foundation: The Gatineau Health Foundation collects certain personal information directly from individuals who interact with any of its websites or who otherwise interact with the Foundation with us, including information of the following category;
b) Non-personal information: When a visitor accesses one of our websites, anonymous, non-personal information about their visit is automatically collected. This information may include the date of the visit, how the visitor uses the website, the length of the visit, the pages viewed, the type of browser and operating system used, and the domain name of the visitor’s Internet service provider. The Gatineau Health Foundation may also collect statistics that describe how visitors use the website. This information may include the average transaction amount, the geographic breakdown of transactions by region, the times of day when traffic is heaviest, and the type of event or organization that receives the most visitors. This information, collected in aggregate form, allows the Gatineau Health Foundation to better serve visitors and organizations. None of these statistics reveal personally identifiable information or individual information, and the Gatineau Health Foundation does not use this information to identify individuals. In some cases, to detect and limit fraud, IP addresses are collected to protect the Gatineau Health Foundation from possible illegal activity;
c) Information provided by cookies: When our customers, visitors and other stakeholders access one of our websites, a small text file called a “cookie” may be sent from our web server to their web browser and stored on their computer. Cookies allow us to recognize users while they are connected to a Gatineau Health Foundation website. The cookies used by the Gatineau Health Foundation are strictly used to perform the function the user intended, such as keeping the user securely connected to the Service or storing preferences for future visits. Some browsers can be set to reject all cookies. If you choose to modify your browser in this manner, some pages of the websites may not function properly.
Limitations on the Use, Disclosure and Retention of Information
a) The Gatineau Health Foundation does not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as permitted or required by law;
b) The Gatineau Health Foundation does not retain or share credit card numbers and security codes (CVV) provided by users. This information is processed through a secure PCI-compliant payment gateway;
c) The Gatineau Health Foundation may be required to disclose personal information to comply with any law, regulation or governmental request, or to comply with a subpoena, search warrant or court order;
d) The Gatineau Health Foundation may disclose personal information to third parties who use its services or who assist the Gatineau Health Foundation in providing its services. These third parties are responsible for protecting your personal information, as set out above in the “Accountability” section;
e) The Gatineau Health Foundation reserves the right to disclose and transfer personal information to a third party in the event of a proposed or completed purchase, sale, lease, merger, amalgamation or other acquisition, disposition, transfer, assignment or financing of all or any portion of the Gatineau Health Foundation so that you may continue to receive the same services from the third party;
f) The Gatineau Health Foundation retains personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with the law; your consent to use it for these purposes remains valid after we terminate our relationship with you.
Accuracy of Information
The Gatineau Health Foundation makes reasonable efforts to keep personal information as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. Individuals can verify the accuracy of their personal information and make changes or corrections, if necessary. The Gatineau Health Foundation relies on individuals and organizations to help us maintain the completeness, accuracy and currency of the information we collect. We invite you to contact us by e-mail at email@example.com or at 819-966-6108 to update, modify, correct or delete your personal information.
a) The Gatineau Health Foundation uses commercially reasonable efforts to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification and destruction, by establishing and maintaining security safeguards appropriate to the sensitivity of the personal information;
b) All staff members of the Gatineau Health Foundation are made aware of the need to maintain the strict confidentiality of all personal information;
c) With respect to the processing of credit card information, the Gatineau Health Foundation adheres to the Payment Card Industry Data Security Standards (PCI DSS) and, in order to securely store your payment card details, uses PCI DSS-compliant payment processing services;
d) The Gatineau Health Foundation uses the Secure Sockets Layer (SSL) protocol to help ensure the security of online transactions. SSL allows for the encryption of sensitive information during your online transactions, including passwords and credit card numbers;
e) The Gatineau Health Foundation has implemented strict security standards to protect its systems and your personal information from unauthorized access and use. This includes the security measures required for PCI compliance, as well as specific procedures to ensure that information related to your transactions is secure and confidential, and remains in Canada.
Upon request, the Gatineau Health Foundation:
a) Inform users of the existence and use of their personal information;
b) Inform users about the disclosure of their personal information to authorized third parties;
c) Provide users with access to their personal information in its custody or control, subject to legal restrictions.
Requests should be sent to:
The Gatineau Health Foundation
900 de la Carrière Blvd, Suite 202
Gatineau, Qc, J8Y 6T5
The Gatineau Health Foundation will make every effort to respond to requests for access to personal information in a reasonable and timely manner.
Filing a Non-Compliance Complaint